software is licensed with an initial 12 months free maintenance subscription which is included in the
one-off license fee.**
Our maintenance subscription includes all new versions
of the software and insures compatibility with new
versions of Operating systems and Omnis Studio, as well as
backward compatibility with older versions.
For an additional fee* our technical support
subscription will provide benefits such as answers to technical
questions, feedback regarding
software issues as well as intermediate patches.
- Maintenance Updates
- All new major versions of the product. No upgrade fees
Technical support subscription benefits includes all the above plus:
- E-mail technical support via on-line
- Input into new features
- Intermediate patches for critical software corrections
- Software sponsorship program
For further details about our support policies, please
refer to our
support policy document.
* Fee charged per developer, i.e. individual software developer
working for a company.
** After the free period, maintenance subscriptions, if continued
beyond the initial free 12 month period, are charged at 30% of the
current license fee per num.