Brainy Data
bardisc2.gif (1488 bytes)
You are reading: brainydata.support

 

IndexContact
Technical Notes
Technical Notes
Documentation
Contact


Contact usOnline Shop
Technical NotesLogin into Support Download Area
Ask a technical question, report a sofware issue or request an enhancement

About Support

Maintenance / Support Benefits

Our software is licensed with an initial 12 months free maintenance subscription which is included in the one-off license fee.**

Our maintenance subscription includes all new versions of the software and insures compatibility with new versions of Operating systems and Omnis Studio, as well as backward compatibility with older versions.

For an additional fee* our technical support subscription will provide benefits such as answers to technical questions, feedback regarding software issues as well as intermediate patches.

 

 

 

 

 

 

Software Downloads

Contact Support

Maintenance subscription benefits:
  • Maintenance Updates
  • All new major versions of the product. No upgrade fees

Technical support subscription benefits includes all the above plus: *

  • E-mail technical support via on-line form
  • Input into new features
  • Intermediate patches for critical software corrections
  • Software sponsorship program

For further details about our support policies, please refer to our 
support policy document.


* Fee charged per developer, i.e. individual software developer working for a company.
** After the free period, maintenance subscriptions, if continued beyond the initial free 12 month period, are charged at 30% of the current license fee per num.

bottomcurve.gif (1274 bytes)

Brainy Data Premier Support. All inclusive peace of mind.

Last Updated: 14 September 2018 Brainy Data Limited

bottomcurve2.gif (1039 bytes)